Built for membership-based businesses
Classes, renewals, check-ins, and billing—M3 fits studios, schools, and gyms that live on memberships. Below are just a few of the industries teams use it in today.
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Payment &
Tracking
Set it up once and forget about it.
We process and settle automated payments 6 times a month for EFT (void cheques), Debit/Credit Cards so you get your funds deposited into your account faster.
Get automatic notifications and alerts for fail payments, expiring memberships and credit cards.
Check Payment Status/History for all your members with a simple click - even multiple active contracts by the same member.
Full Collection Services available.
Easily set-up and update your Memberships.
Make changes to membership terms, payment schedule and even set-up multiple contracts for the same member or payer.
Get early notifications of expiring contracts and credit cards.
Set-up and Track Membership based on how you sell your memberships, either Time based Memberships, Class Based Memberships or Package Based Memberships.
Send Text/E-mail messages to your members directly from our platform. You control the message and who it is sent to.
Keep track of your members purchase history and payment schedule saved on their member profile.
Keep track of your members programs progress using the Belt/Test Recorder.
Set-up check-in limitations based on contract type for time-based memberships i.e. 2 Day/week membership, Unlimited Membership.
Allow multiple check-ins per day for class base or package-based memberships and track which classes each member checked into.
Optional automated check-in notice texted to members with reward point totals.
Receive failed check-in notice for attempted check-ins for expired memberships or if a member has exceeded the number of check-ins for the week.
See your attendance totals by day and month for each program/class.
See who checked in each day and into which class/program.
For Package based memberships track no-shows and minus the session from their package.
For package-based memberships, track check-ins and no-shows by trainer.
Can be set-up as an independent check-in kiosk or at your reception desk. Works with PC, MAC desktop, laptop, Chrome Book, iPad or Android Tablet.
Members scan in with a webcam or tablet, which matches their scan to their profile picture. Check-in by phone number option also available.
Optional email notification for each check-in—helpful for after-school programs and parent updates.
Process from your desktop computer, laptop, chrome book, tablet or iPad for VISA Debit, Master Card Debit and credit cards (VISA, M/C, AMEX)
Review every P.O.S. transaction history by month.
Messaging
Email messaging options available directly from the platform search results. Use this to send out reminders, announcements or advertise special promotions or events.
Tracking
Create levels or ranks for each program type.
Test History section allows you to easily keep track of each students testing date and progression.
Stay on top of which class or programs are more popular. Our system can provide attendance totals by class/program for each month.
See a class list of who is registered in a specific class/program.
Receive automated monthly reports emailed to you listing this months' expiring memberships and credit cards.
Monthly Memership Payment Reports can be customized to see the information you want to see. Filter by payment type, member, payment status, program or tag.
Run reports for Personal Trainers to see how many sessions each trainer ran each month for each of their programs and see how many resulted in no-show appointments.
System
Reward point system included at no additional charge.
Easy opt-in/opt-out for your members.
Set-up reward points and prizing to suit your business i.e. points issued for attendance, good effort or referrals received.
Automated reward points issued and tracked with each checking. Add bonus points directly on a members' profile.
Optional email notification with points earned sent with each check-in.
Create login profiles for staff members and set permission levels for each person with customized levels for each feature. Create a separate login for Attendance Check-in.
Stay on top of appoinment and event bookings with a shared staff calendar.
Download monthly statements from your business profile.
Service Agreement easily accessible from your business profile.
customers visiting your website.
Our Lead Generating Form is integrated with M3 platform so you can send email messages and better track your prospect customers.
This option is available as an add-on with your M3 subscription.
AI assistance is built into the platform so your team can move faster on everyday tasks—whether that is clarifying how something works, drafting member-facing messages, or getting suggestions based on your data. You stay in control; the assistant is there to support your staff, not replace your judgment.
Whether you're scaling up or just getting started, we're happy to help—book a demo or reach us by email.